We are the leading aviation handling provider at Dresden airport since the formation of our company in 1990. We offer comprehensive services for smooth operations to all airlines.
In short: ASD is always the best handling partner for your needs because we are professional, dependable and efficient.
A quick overview of our service
Our employees enjoy representing your company. From check-in to boarding including taking special care of unaccompanied children and/or passengers with restricted mobility (PRM).
With us your customers are always in the best of hands … including a friendly smile!
Our OPS team is there for you and your crews – competent, experienced, around the clock and under all weather conditions!
Our employees are excellently trained and meet all requirements of IATA dangerous goods regulations (Category 10), live animal regulations (LAR) as well as all guidelines of JAR-OPS (EASA).
Lost & Found
In the event of a luggage problem we will solve it for you in a quick and discreet manner. Swift clarification and appropriate customer care is yet another opportunity for us to ensure a positive reputation for your airline.
Our ticketing professionals take care of every aspect of air travel:
- Fare calculations
- Ticket issuance
- Replacement of lost documents
- Collection of excess baggage charges
- Handling of flight irregularities
- Itinerary changes
- Sales of travel insurance
Our employees ensure that your passengers receive the best possible ticketing services.
ASD is ready for it and can quickly support you and your airline if needed. In case of a sudden shortage or changing constellations we will provide you with professional staff which words and deeds! The same is true for establishing new stations and short term training demands.
Our teams are ready for you if flexibility and best quality as well as service are called for.
Our in-house trainers hold generally accepted qualifications and have comprehensive, long time experience in their respective areas of expertise. Thus, learning objectives are taught in a professional and practical manner. Experience shows how effective and successful our trainings are.
By now our trainers are also requested from outside the company. Airlines and training centers appreciate our training program and our competence.
A few reasons why our valued customers choose us.
30 years experience
Our expertise is based on more than 30 years of experience in aircraft handling and passenger care.
Experience is our strongest engine
We train our staff according to the standards of the Lufthansa Group and make sure to bring your strengths into our company.
Due to our well-qualified and trained staff, we can access an extensive knowledge database and are prepared for almost any challenge.